Shipping policy
Shipping Policy
Last updated: August 12, 2026
Thank you for shopping with us! We’re committed to getting your little one’s new outfits to you safely and as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will begin processing on the next business day. During sales, holidays, or periods of high order volume, processing may take a little longer.
Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.
Shipping Times
Estimated delivery times begin after your order has been processed:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days, where available
- International Shipping: 7–21 business days, depending on the destination
Please note that delivery times are estimates and are not guaranteed. Delays caused by carriers, customs, weather, holidays, or other circumstances outside our control may occur.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery address, order size, and selected shipping method.
From time to time, we may offer free shipping promotions. Any applicable free-shipping offer and its terms will be displayed on our website or at checkout.
Tracking Your Order
Once your order has shipped, you will receive a tracking number by email or other contact information provided during checkout.
Please allow up to 48 hours for tracking information to update after your shipping confirmation is sent.
Incorrect or Incomplete Addresses
Please make sure your shipping address is correct before completing your order.
If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply to resend the order.
If you notice an address error immediately after placing your order, please contact us as soon as possible. We will do our best to help, but we cannot guarantee that changes can be made after an order has been processed.
Lost, Damaged, or Missing Packages
If your tracking information shows that your package was delivered but you cannot find it, please first check with household members, neighbors, and the delivery location.
If your package arrives damaged, please contact us as soon as possible and provide photos of the damaged packaging and items.
For packages that appear to be lost in transit, please contact us so we can assist with the carrier investigation where applicable.
We are not responsible for packages that are incorrectly addressed due to customer-provided information or packages confirmed as delivered by the shipping carrier.
International Orders
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
Customs processing may also cause delays that are outside our control.
Contact Us
If you have questions about your order or shipping, please contact us through our website’s contact page or using the customer service information provided on our website.
We’re happy to help!
Note: Shipping times, costs, and policies may vary depending on your location and the carrier used. By placing an order, you acknowledge and agree to this Shipping Policy.